I spent a lot of time in hospitals growing up. Both of my parents had cancer (several times) and quite a few other issues over the years so I know what a welcoming medical environment looks like. I’ve had two babies so I know the anxiety an ultrasound can bring. I have two rowdy boys so I know the importance of immediate care. And, as some of you might know, my husband was diagnosed with prostate cancer earlier this year. I know how important accessing and understanding health information is.
All this is to say, I’m genuinely excited to welcome Gateway Hancock Health as Indy Maven partner this year. I love what they’re doing for the patient experience and I’m excited for you to see why in this video from a recent tour I took of their facility.
- The Vibe: It’s warm, clean, and a welcoming environment. There’s free coffee with a touch of a button!
- Immediate Care: Most everything is on-site from x-rays to labs so it’s a one-stop shop.
- Fast and Convenient: As a busy mom of 3, I don’t have time to mess around with long wait times—you’re in and out.
- Top Technology: From calming videos and relaxing sounds in the ultrasound room to large technology screens for doctors and patients to review materials together, it’s top-notch.
- Transparent Pricing: We’re all watching our wallets and no one, I repeat, no one wants to be caught off guard by an unexpected and outrageous medical bill in the mail.
Leslie Bailey is the cofounder and CEO of Indy Maven. She (and/or) her kids visit immediate care at least twice a year.
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